Each engagement at teguhad is scoped to produce useful, tangible outputs — not presentations filled with industry jargon. We work with you directly, share findings clearly, and leave you with something you can act on.
A focused examination of how your business allocates resources across departments, projects, and operational functions. Over two weeks, our team reviews expense categories, vendor arrangements, overhead distribution, and margin structures.
The engagement produces a detailed cost map with commentary on areas where spending patterns may benefit from adjustment. Includes a benchmark comparison against sector norms where data is available. This service is suited for business owners who want a clear, honest view of where their money flows.
Business owners and financial controllers at SMEs who want a clear, independently reviewed picture of their cost base — without committing to a prolonged engagement.
An advisory engagement that examines how your customers interact with your business across every touchpoint — from initial awareness through post-purchase support. Spanning four weeks, it includes customer journey mapping, satisfaction data review, service gap identification, and touchpoint redesign recommendations.
Suited for service-oriented businesses looking to strengthen client relationships thoughtfully and consistently.
We gather existing data, conduct stakeholder interviews, and build an initial map of your customer journey across all touchpoints.
We assess satisfaction data, identify friction points, and review where service delivery may fall short of customer expectations.
Delivery of the visual journey map, prioritized improvement plan, and key interaction scripts. We walk your team through the findings.
Service-based businesses in Malaysia — retail, hospitality, education, healthcare, and professional services — where client experience is a meaningful driver of retention and referrals.
A comprehensive engagement supporting companies considering acquisitions, mergers, or strategic divestitures. Over ten weeks, the advisory covers target screening, preliminary valuation, due diligence coordination, deal structuring, and integration planning.
The team provides weekly progress briefings, a detailed deal assessment document, and negotiation preparation support. Designed for mid-market companies in Malaysia navigating corporate transactions and seeking measured, well-prepared counsel throughout the process.
Define objectives, criteria, and initial target identification.
Preliminary valuation analysis using available financial data.
Coordination of financial, legal, and operational due diligence.
Negotiation preparation and deal structure advisory.
Post-transaction integration roadmap and handover documentation.
Mid-market Malaysian companies pursuing acquisitions, preparing for a merger, or evaluating strategic divestitures — particularly those seeking structured advisory support from a team familiar with the local regulatory and business environment.
A concise overview to help you identify which engagement best matches your current priorities.
| Criteria | Cost Structure Analysis | CX Strategy | M&A Advisory |
|---|---|---|---|
| Engagement Fee | RM 560 | RM 2,050 | RM 3,600 |
| Duration | 2 weeks | 4 weeks | 10 weeks |
| Primary Focus | Financial efficiency | Client relationships | Corporate transactions |
| Typical Client | SME owners & CFOs | Service businesses | Mid-market companies |
| Key Output | Cost map & commentary | Journey map & plan | Deal assessment doc |
| Weekly Briefings | — | — | ✓ |
| Benchmark Comparison | ✓ | — | — |
| Negotiation Support | — | — | ✓ |
Every engagement follows a consistent structure — from the initial conversation to final handover — so you always know where things stand.
We start with a straightforward conversation about your business and what you're hoping to understand. No forms, no sales presentations.
We agree in writing on the scope, timeline, fee, and the specific outputs you'll receive before any work begins.
Our team works through the agreed scope, keeping you informed at regular intervals and checking in if anything requires your input.
Deliverables are presented clearly, reviewed together, and handed over in formats your team can use and refer back to.
Reach out with a brief description of what you're dealing with. We'll let you know which engagement is most appropriate — or whether a different approach might serve you better.